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This page centralizes help for Technofatty users managing their account or product questions [ref:intro].

Browse the sections below to find FAQs, guides, and contact options [ref:intro].

Top FAQs

Answers to common product questions are collected here [ref:faqs].

For additional details, see the guides or contact support [ref:faqs].

How do I reset my password?: Use the reset link on the sign-in page; an email will arrive within a few minutes [ref:faqs].
Where can I download my purchase invoices?: Open Account → Billing and select an invoice to get a PDF copy [ref:faqs].
Which browsers does Technofatty support?: Current versions of Chrome, Firefox, Safari, and Edge are tested regularly [ref:faqs].
Can I change my subscription plan?: Plans may be upgraded or downgraded anytime from Account → Subscription [ref:faqs].
Where do I report a bug?: Send a ticket with steps to reproduce via the contact section below [ref:faqs].
Is two-factor authentication available?: Enable it under Account → Security for an extra layer of protection [ref:faqs].

Step-by-step manuals and references for core features live here [ref:docs].

Categories include getting started, feature tutorials, API references, and release notes [ref:docs].

Use this section to confirm whether a problem stems from configuration, outages, or a documented limitation [ref:troubleshooting].

Check the guides and status page first; many reports resolve through updates or account settings [ref:troubleshooting].

If the issue persists, gather logs or screenshots and submit a ticket so engineering can review [ref:troubleshooting].

Use this area for questions about sign-in, subscriptions, or invoices [ref:billing].

Support can update account details, manage plan changes, and answer invoice requests; payment adjustments are reviewed by finance [ref:billing].

For security, only account owners or verified delegates may authorize billing changes [ref:billing].

Support may request your account email, order numbers, or diagnostic logs to investigate issues [ref:privacy].

Never send passwords or full payment details; staff will not ask for those credentials [ref:privacy].

Tickets are handled under our data protection policy and access is restricted to authorized personnel [ref:privacy].

We aim to provide help that works with a variety of assistive technologies [ref:a11y].

Contact options include email, phone relay services, and alternate text formats on request [ref:a11y].

Live service status is published on a separate status page; link pending final approval [ref:status].

Check that page for incidents or maintenance windows before opening a ticket [ref:status].

Reach us via the in-app help panel or email support@technofatty.com [ref:contact].

Most requests receive a response within one business day [ref:contact].